Personalize DayBack’s Appearance by User Role Our customers often need to deploy different calendar interfaces to specific users or user groups. They need a calendar platform that provides users with a tailored and personalized experience. This blog post will demonstrate a new Custom App Action that allows you to customize each individual’s calendar experience. By […]
Custom Actions
Embed DayBack Calendar in Salesforce Flows
You’ve always been able to embed DayBack on a Salesforce record page, and now you can include the calendar in Salesforce flows. On an opportunity’s record page, for example, DayBack can show the appointments or work orders for the opportunity. In a flow, DayBack picks up criteria from the flow and offers potential appointment slots […]
Solicit Availability from Team Members
Capturing Team Availability Report on Utilization While Respecting Boundaries We are excited to show you the latest DayBack custom workflow designed to manage your team’s availability. Managing a team’s availability is no small task, especially when dealing with a mix of contractors and full-time employees. Understanding who is available, when they can work, and their […]
One Click Done!
DayBack has a new productivity enhancement that rewards you when you have completed a task on your calendar. Quickly change a task’s status by clicking on it while a particular key is held down. Your action will play a sound along with an animation to reward you for marking the task “done.” Each keyboard shortcut […]
Call Center Scheduling – Filtering by Skill And Location
Click-to-Filter: Show Resource Tags in the Calendar’s Sidebar We’d love to show you the latest addition to our collection of DayBack extensions. This new sidebar enhancement allows you to harness the full power of Resource Tags when filtering your calendar by resource. Resource tags allow you to define a set of skills or attributes for […]