This is the second in a series of posts integrating DayBack Calendar with the Salesforce Scheduler app. In part one, we looked at how to customize DayBack to reflect Salesforce Scheduler’s data model. This article will examine how to display a particular Service Resource’s availability in DayBack when scheduling a Service Appointment. With this integration […]
For Developers
Extending Salesforce Scheduler with DayBack –Part 1, Resource Scheduling
This is the first of two articles on using DayBack Calendar with Salesforce Scheduler. DayBack can be used to visually schedule Salesforce Scheduler’s Service Appointments with an elegant drag-and-drop interface, custom workflows, and scheduling analytics. A Better Service Dispatch Console for Salesforce In this article, we’ll look at working with relating Salesforce Scheduler’s Service Appointments […]
Push Events to Google Calendar and Update Calendly
DayBack and Calendly DayBack can push events from other calendars to Google, so these events block out your availability in Calendly. DayBack and Calendly both use Google calendars as data sources, which allows DayBack users to maintain their Calendly availability directly in DayBack. Using some Custom Event Actions, DayBack users can set up automation to keep a […]
Color Coding by Resource
By default, DayBack color-codes your events by their status: more precisely, by whatever you’ve mapped to the status field. Coloring by status makes sense since many of DayBack’s scheduling views already put events into their own columns or rows by resources. But if you’d like to add a second color for the event’s resource, you […]
Cascading Events – Link Events Together on Your Calendar
Cascading Events in DayBack When working with projects, many times you may have events with dependencies. If one event’s scheduled time changes, you probably want any dependent events in the future to adjust accordingly. DayBack’s custom event actions allow you to have that kind of automated control over your events. I’ve put together a custom […]