When we make promises to our customers, we often create reminder events in DayBack to follow up on the commitments we’ve made. In today’s post, we’ll show you a customization we built to automate reminders by integrating DayBack with our help desk platform. We use Help Scout to manage our customer service workflow, but we […]
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Resource Filters and Skill-Based Scheduling
Match available resources to the demands of your work by filtering based on resource location, skills, or any tags you need. Folders are a great way to organize your resources, and it’s common for larger organizations to create folders for each location or for teams. This way, I can easily filter for “my team” or […]
Milestones & Awards
A quick update on our progress Summer saw us launch DayBack Online with support for FileMaker as it’s first data source. This gets us ready for Google and Salesforce datasources while gives our existing FileMaker customers a deployment option in the browser–it also makes it really easy for them to try out the app and […]
Update on Our Progress
We’ve crossed a lot of small milestones lately and when you gather them all in one place it makes the momentum tangible. Try putting together a quick list like this for your own projects–it’s a good feeling. Since mid December, we’ve… Launched our first niche version of DayBack for our FileMaker customers. This is letting us […]