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Blog: Tools to Defend Your Time

Feb 25 2023

Call Center Scheduling – Filtering by Skill And Location

Call Center Salesforce

Click-to-Filter: Show Resource Tags in the Calendar’s Sidebar We’d love to show you the latest addition to our collection of DayBack extensions. This new sidebar enhancement allows you to harness the full power of Resource Tags when filtering your calendar by resource. Resource tags allow you to define a set of skills or attributes for […]

Written by Michael Dabrowski · Categorized: Dev, New Features · Tagged: Custom Actions, For Developers, Resource scheduling

Jan 23 2023

Memory is Making

Perhaps memory is not merely the preservation of a moment in the mind, but the process of repeatedly returning to it, carefully breaking it up in parts and assembling them again until we can make sense of what we remember. – Laila Lalami

Written by John Sindelar · Categorized: Making Time, Quotes · Tagged: Making Time

Jan 22 2023

Add Notes and Comments to Events

Add Notes in Salesforce Calendar

Notes can be a great way to communicate with your team about rescheduling suggestions or to tag events with additional information that a team should see before attending a meeting. Notes visibility and editing capabilities can also be restricted to specific users or to events with specific statuses or event types. This allows you to […]

Written by Michael Dabrowski · Categorized: Dev, New Features · Tagged: Custom Actions

Dec 20 2022

Closed Through the New Year

SeedCode is closed for our holiday break from December 19th through the end of the year. We’ll have folks available in case of emergencies and will reply to non-emergency emails with a short note before we resume work when we’re back in January. The team here wishes all our customers a restful holiday and every […]

Written by John Sindelar · Categorized: Uncategorized · Tagged: Making Time

Dec 11 2022

Background Gradients on Horizon View

Today we’d love to show you a new way to highlight special events in your Calendar. Our new Event Styles app action lets you add a custom gradient or pattern to the event boxes in Horizon view for events that match your criteria.  Adding custom styles can allow you to highlight special features about the […]

Written by John Sindelar · Categorized: Dev · Tagged: Custom Actions, For Developers, Project Management

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Latest Posts

  • Call Center Scheduling – Filtering by Skill And Location
  • Memory is Making
  • Add Notes and Comments to Events
  • Closed Through the New Year
  • Background Gradients on Horizon View

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  • Scarcity: the Science of Resource Scheduling
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