If your team makes frequent stops to multiple locations, it is vital to visualize time and distance in your schedule. You’ll want to see if you’ve created realistic routes and drive times. Using DayBack’s mapping integration, you can optimize your schedules and plan routes that work best for your drivers and your customers. DayBack gives […]
Blog: taking back your day
Mapping Case Study – Seismic Event Warning System
Mapping and distance math are a big part of our calendar customizations. DayBack can warn schedulers if there is insufficient drive-time between appointments or if another asset is closer to the customer that week. Occasionally we take this mapping expertise in entirely new directions. In this case study, engineering firm Marx|Okubo wanted to email damage […]
New Calendar View: Timed Events Across Weeks
You’ll now find a new view in DayBack that makes it easier to scan for available times across multiple weeks–up to one month at a time. Here’s how it works: You’ll find this new view under the “Month” menu. Change the number of visible days by un-checking “snap to month” and then select the number […]
Be Patient Toward All that is Unsolved
Be patient toward all that is unsolved in your heart and try to love the questions themselves, like locked rooms and like books that are now written in a very foreign tongue. Do not now seek the answers, which cannot be given you because you would not be able to live them. And the point […]
Automate Reminders
When we make promises to our customers, we often create reminder events in DayBack to follow up on the commitments we’ve made. In today’s post, we’ll show you a customization we built to automate reminders by integrating DayBack with our help desk platform. We use Help Scout to manage our customer service workflow, but we […]