Everyone’s most important job is to make great decisions. Great decisions will have a bigger impact on long-term outcomes than quantity produced or time spent. ― Rand Fishkin
Blog: Tools to Make More Time
Scheduling Recommendations in Salesforce
Visual Booking for Call Centers, Receptionists, and Self-Scheduling Overview: See Ideal Appointment Slots Most scheduling workflows created in DayBack show schedulers the gaps in their schedules so they can find the right resources for each opportunity. But sometimes, gaps don’t tell the whole story. You may have invisible criteria like skill-matching, cleaning requirements, or multiple […]
Resource Scheduling at Longer Timescales
Resource Scheduling Swimlanes We’ve extended the timescales available on DayBack’s pivot list view so that you can schedule by the week and by the day. The new options let you view up to 23 weeks at a time–that’s nearly six months. In the screenshot above, most appointments take a whole week to complete. But some […]
New Admin Tools for Calendar Settings
Our customers are more likely to try new things when it’s easy to revert their changes. So, we’ve introduced some new tools to make it easier for large deployments to manage their calendar setup. We hope these tools help you feel more confident customizing your calendar and building creative workflows to defend your time. Migrate […]
Assign Technicians by Skill Set and Drive Time
Field Service Jobs Requiring Multiple Technicians Gathering your team’s availability and scheduling jobs based on specific staffing requirements is a common challenge for Field Service teams. We’ve previously shown you how DayBack and be used to simplify the process of soliciting availability from team members. In today’s video, we’d love to show you a way of […]