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Blog: taking back your day

Nov 19 2021

Automate Reminders

Calendar Reminders

When we make promises to our customers, we often create reminder events in DayBack to follow up on the commitments we’ve made. In today’s post, we’ll show you a customization we built to automate reminders by integrating DayBack with our help desk platform. We use Help Scout to manage our customer service workflow, but we […]

Written by Michael Dabrowski · Categorized: Dev, Integrations, Uncategorized · Tagged: Custom Actions, For Developers, Project Management

Oct 17 2021

Customize Your Calendar with Buttons

Add a Button Launcher to DayBack Run flows and custom actions from your own menu in the calendar We love hearing about all the cool ways our customers are integrating DayBack into their existing applications. And we’ve frequently had requests to add custom buttons that triggering specific workflows or toggle between views. Today we’d love […]

Written by Michael Dabrowski · Categorized: Dev, New Features · Tagged: Custom Actions, For Developers

Aug 29 2021

Resource Filters and Skill-Based Scheduling

Screenshot- resource filters in Salesforce Scheduling

Match available resources to the demands of your work by filtering based on resource location, skills, or any tags you need. Folders are a great way to organize your resources, and it’s common for larger organizations to create folders for each location or for teams. This way, I can easily filter for “my team” or […]

Written by John Sindelar · Categorized: New Features, Salesforce, Uncategorized · Tagged: Resource scheduling

Aug 07 2021

A Smart Multi-Select for DayBack

Screenshot- select multiple items in the calendar

DayBack supports selecting multiple items on the calendar by shift-clicking on them, as documented here. However, what if we want to use custom logic to determine which items are selected. For example, what if we want to quickly select items that share the same resource, contact, status, or another facet of the items we are viewing. […]

Written by Jason Young · Categorized: Dev · Tagged: Custom Actions, For Developers

Aug 07 2021

Eliminate the Unnecessary

The ability to simplify means to eliminate the unnecessary so that the necessary may speak.

Written by John Sindelar · Categorized: Making Time, Quotes · Tagged: Doing Less, Making Time

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