It’s common for customers to have lists of items they need to schedule. These may be contracted services on an order that was just approved or canceled appointments that need rescheduling. Often, these items don’t appear on the calendar because they don’t yet have a date assigned or their date is in the past. Now […]
New Features
One Click Done!
DayBack has a new productivity enhancement that rewards you when you have completed a task on your calendar. Quickly change a task’s status by clicking on it while a particular key is held down. Your action will play a sound along with an animation to reward you for marking the task “done.” Each keyboard shortcut […]
Call Center Scheduling – Filtering by Skill And Location
Click-to-Filter: Show Resource Tags in the Calendar’s Sidebar We’d love to show you the latest addition to our collection of DayBack extensions. This new sidebar enhancement allows you to harness the full power of Resource Tags when filtering your calendar by resource. Resource tags allow you to define a set of skills or attributes for […]
Add Notes and Comments to Events
Notes can be a great way to communicate with your team about rescheduling suggestions or to tag events with additional information that a team should see before attending a meeting. Notes visibility and editing capabilities can also be restricted to specific users or to events with specific statuses or event types. This allows you to […]
Cut and Paste Rescheduling
Moving events between resources, dates, and calendars is already easy using drag and drop. There are times, however, when you want to move an event, but don’t know your availability ahead of time and need a quick way to look ahead to days that may be offscreen. Our new cut-and-paste button action makes it easy […]