Our customers are more likely to try new things when it’s easy to revert their changes. So, we’ve introduced some new tools to make it easier for large deployments to manage their calendar setup. We hope these tools help you feel more confident customizing your calendar and building creative workflows to defend your time. Migrate […]
New Features
Embed DayBack Calendar in Salesforce Flows
You’ve always been able to embed DayBack on a Salesforce record page, and now you can include the calendar in Salesforce flows. On an opportunity’s record page, for example, DayBack can show the appointments or work orders for the opportunity. In a flow, DayBack picks up criteria from the flow and offers potential appointment slots […]
Drag Unscheduled Items Into Your Calendar
It’s common for customers to have lists of items they need to schedule. These may be contracted services on an order that was just approved or canceled appointments that need rescheduling. Often, these items don’t appear on the calendar because they don’t yet have a date assigned or their date is in the past. Now […]
One Click Done!
DayBack has a new productivity enhancement that rewards you when you have completed a task on your calendar. Quickly change a task’s status by clicking on it while a particular key is held down. Your action will play a sound along with an animation to reward you for marking the task “done.” Each keyboard shortcut […]
Call Center Scheduling – Filtering by Skill And Location
Click-to-Filter: Show Resource Tags in the Calendar’s Sidebar We’d love to show you the latest addition to our collection of DayBack extensions. This new sidebar enhancement allows you to harness the full power of Resource Tags when filtering your calendar by resource. Resource tags allow you to define a set of skills or attributes for […]