Maps and Unscheduled Side by Side In our last post, we looked at assembling field teams on a single screen, with traffic-aware drive times and certification checks built in. This follow-up covers a smaller but powerful enhancement to the same workflow: showing the Google Maps view and the Unscheduled Appointments sidebar side by side, instead of toggling […]
Mapping
Drive Times in Your Calendar
It’s not always obvious when you’re scheduling a difficult day for one of your teammates. DayBack can double-check all the invisible constraints in your schedule to make sure you’re making promises you can keep. In this example, a custom action checks that we’re leaving enough drive time between two appointments: If that action looks useful, […]
Route Optimization
Selecting the right route is often more important than rearranging the stops within a route. We generally think of optimization as taking the six or seven addresses someone’s visiting in a day and figuring out the best driving directions to string them into an efficient route. However, our customers often see the greatest impact by […]
Scheduling with Maps in Salesforce
Connecting Maps and Calendars DayBack’s calendar platform now includes maps in Salesforce so you can make better scheduling decisions. DayBack now has built-in access to distance and drive-time calculations, so it’s easier to create scheduling workflows that consider location. Scheduling in DayBack makes your invisible constraints visible, and location is often an important constraint. Here’s […]
Assign Technicians by Skill Set and Drive Time
Field Service Jobs Requiring Multiple Technicians Gathering your team’s availability and scheduling jobs based on specific staffing requirements is a common challenge for Field Service teams. We’ve previously shown you how DayBack and be used to simplify the process of soliciting availability from team members. In today’s video, we’d love to show you a way of […]