If your team makes frequent stops to multiple locations, it is vital to visualize time and distance in your schedule. You’ll want to see if you’ve created realistic routes and drive times. Using DayBack’s mapping integration, you can optimize your schedules and plan routes that work best for your drivers and your customers. DayBack gives […]
Integrations
Mapping Case Study – Seismic Event Warning System
Mapping and distance math are a big part of our calendar customizations. DayBack can warn schedulers if there is insufficient drive-time between appointments or if another asset is closer to the customer that week. Occasionally we take this mapping expertise in entirely new directions. In this case study, engineering firm Marx|Okubo wanted to email damage […]
Automate Reminders
When we make promises to our customers, we often create reminder events in DayBack to follow up on the commitments we’ve made. In today’s post, we’ll show you a customization we built to automate reminders by integrating DayBack with our help desk platform. We use Help Scout to manage our customer service workflow, but we […]
Extending TaskRay with DayBack: Adding Times and Timezones
We recently had the opportunity to work with a customer, 2Win Global, who has been a long-time fan of TaskRay. 2Win trains the largest and most successful technology companies globally to improve their sales demos and presentations resulting in improved win-rates and revenue. They’d been hosting all-day training workshops, but now that they were doing lots of […]
Preventing Conflicts in DayBack for FileMaker 19
DayBack Calendar does a great job visualizing conflicts in your schedule. But sometimes you may want to alert users when they’re creating a conflict. We’ve created a simple script you can paste into your copy of DayBack Calendar to help notify users when they’re creating a conflict. Here’s the script in action: Add Conflict Detection […]