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Integrations

Dec 27 2021

Drive Times in Salesforce Calendars

Drive Times Salesforce Field Service

If your team makes frequent stops to multiple locations, it is vital to visualize time and distance in your schedule. You’ll want to see if you’ve created realistic routes and drive times. Using DayBack’s mapping integration, you can optimize your schedules and plan routes that work best for your drivers and your customers. DayBack gives […]

Written by Michael Dabrowski · Categorized: Integrations, Salesforce · Tagged: Mapping, Resource scheduling, Salesforce

Dec 04 2021

Mapping Case Study – Seismic Event Warning System

Mapping and distance math are a big part of our calendar customizations. DayBack can warn schedulers if there is insufficient drive-time between appointments or if another asset is closer to the customer that week. Occasionally we take this mapping expertise in entirely new directions. In this case study, engineering firm Marx|Okubo wanted to email damage […]

Written by John Sindelar · Categorized: Integrations · Tagged: Mapping

Nov 19 2021

Automate Reminders

Calendar Reminders

When we make promises to our customers, we often create reminder events in DayBack to follow up on the commitments we’ve made. In today’s post, we’ll show you a customization we built to automate reminders by integrating DayBack with our help desk platform. We use Help Scout to manage our customer service workflow, but we […]

Written by Michael Dabrowski · Categorized: Dev, Integrations, Uncategorized · Tagged: Custom Actions, For Developers, Project Management

Jul 10 2021

Extending TaskRay with DayBack: Adding Times and Timezones

We recently had the opportunity to work with a customer, 2Win Global, who has been a long-time fan of TaskRay. 2Win trains the largest and most successful technology companies globally to improve their sales demos and presentations resulting in improved win-rates and revenue. They’d been hosting all-day training workshops, but now that they were doing lots of […]

Written by Jason Young · Categorized: Dev, Integrations, Salesforce · Tagged: For Developers, Resource scheduling, Salesforce

Mar 14 2021

Preventing Conflicts in DayBack for FileMaker 19

DayBack Calendar does a great job visualizing conflicts in your schedule. But sometimes you may want to alert users when they’re creating a conflict. We’ve created a simple script you can paste into your copy of DayBack Calendar to help notify users when they’re creating a conflict. Here’s the script in action: Add Conflict Detection […]

Written by KC Embrey · Categorized: Dev, Integrations · Tagged: For Developers, Resource scheduling

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