When we make promises to our customers, we often create reminder events in DayBack to follow up on the commitments we’ve made. In today’s post, we’ll show you a customization we built to automate reminders by integrating DayBack with our help desk platform. We use Help Scout to manage our customer service workflow, but we […]
Integrations
Extending TaskRay with DayBack: Adding Times and Timezones
We recently had the opportunity to work with a customer, 2Win Global, who has been a long-time fan of TaskRay. 2Win trains the largest and most successful technology companies globally to improve their sales demos and presentations resulting in improved win-rates and revenue. They’d been hosting all-day training workshops, but now that they were doing lots of […]
Preventing Conflicts in DayBack for FileMaker 19
DayBack Calendar does a great job visualizing conflicts in your schedule. But sometimes you may want to alert users when they’re creating a conflict. We’ve created a simple script you can paste into your copy of DayBack Calendar to help notify users when they’re creating a conflict. Here’s the script in action: Add Conflict Detection […]
Case Study – Scheduling Injury Prevention
“Physical work is demanding. Risk of bodily injury lurks behind every task performed.” CIPSoultions provides injury prevention education and ergonomic consultations to mitigate the risk of injury. And they run their business on the same Agile principles we use when developing software. CIPS has ongoing contracts with clients, requiring a specific number of site visits […]
Sending Google Calendar Notifications from DayBack
Part 1 of 3 on creating attendees, invitations, and accepting invitations in DayBack. Why Use Google to Send Notifications? Email notifications were built into Salesforce Classic, but they’re getting harder to do in Lightning. Having Google Calendar send notifications for your Salesforce events is a great alternative. Even FileMaker developers, who have always been able to […]